Refund policy

Shipping & Returns Policy

The services provided by our carrier are outside our control. While we cannot guarantee delivery dates or times, UK delivery is normally no more than 1-2 working days after despatch.

In the event of a delayed delivery, we regret we are unable to offer compensation. Should you not receive your goods within 8 days, a refund or replacement will be offered.

We package our products extremely carefully - in the unlikely event that they are damaged in transit or faulty, you can notify us via telephone or email. You must then return the goods unused and in their original condition within the next 5 working days.

If for any reason you are not completely satisfied with your purchase, you may cancel your order within 7 days of receipt of the goods and request a full refund or replacement. However, as per standard industry practice, we cannot accept returns of customised items or special orders (that is, items that are marked as being ones we never hold in stock and have to place special orders for). Also return transport is a customers expense

You must notify us within 7 days of receiving your goods via telephone or email if you wish to make a return. You must then return the goods unused and in their original condition within the next 5 working days.

It is your responsibility to insure the goods with the carrier you use to return them as we are unable to process a refund until we receive the returned goods, and we cannot accept any liability for goods we do not receive.

We will either replace or process a refund upon receipt of the goods within 7 working days, according to your requirements. We regret we cannot control how long it takes your card issuer to credit your account.

If the goods you received were substitute goods, damaged in any way or are of unsatisfactory quality, we will also compensate you for the cost of return postage.

If the package or goods are damaged, please report this to our carrier upon delivery or as soon as possible thereafter.

Conditions of use of the Web site

Except as stated below, the contents of this Web site may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior express written permission of VWS CARPARTS. You may not distribute, display or copy any of the contents of the pages contained in this Web site to third parties including, but not limited to 'caching' any material on this Web site for access by third parties and 'mirroring' any material on this Web site.

You may print or download to disk the contents of a page of this Web site for the sole purpose of private and personal non-commercial use. You may also make an electronically stored, transient copy of the content in this Web site for the purpose of viewing it while not connected to the Internet.

Exclusion of liability

The information contained in this Web site is only for informational purposes. VeeW Autoparts does not make any warranty or representation as to the accuracy or fitness for purpose of any material on this Web site or the reliability of the access to this Web site.

In no event do we accept liability of any description, including liability for negligence (except for personal injury or death), for any damages or losses (including, without limitation, loss of business, revenue, profits, or consequential loss) whatsoever resulting from use of or inability to use this Web site. VWS CARPARTS makes no warranty that this Web site (or Web sites which are linked to this Web site) is free from computer viruses or any other malicious or impairing computer program.

The pages contained in this Web site may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so.