Returns & Refunds - VWS Car Parts

Returns & Refunds

Returns Procedure

At VWS Car Parts we hope that you are happy with your purchase, however we know that sometimes you will need to return or cancel an item(s). Any products returned must be in a re-saleable condition & include the original packing and documentation. VWS Car Parts must be informed of any return requests within 7 days of the original order date. Before returning your item(s) please contact VWS Car Part 0117 9533498 or alternatively Email the customer service department at info@vwsonline.co.uk. The goods must be returned at your own cost within 14 days along with relevant invoice, and be in a new and saleable condition.Delivery charges and return delivery charges are not refundable, apart from where we have supplied a part in error.Specially ordered and electrical parts cannot be returned for refund.